TOS, per 2008-05-21Agreement
This is an agreement between Nidelven IT Ltd. (NIT) and the
customer (TC) regarding cooperation between the two entities.
NITs intention is to give the customer the highest level of service
possible, in simple terms: to keep the customer happy. If the
customer is not satisfied with NITs services, the customer may
cancel at any time.
Each party shall not disclose confidential information to any third
party. Each receiving party shall treat confidential information with
the same degree of care as it treats information of its own which it
would not wish to be disclosed.
Backups are made on a daily/weekly basis and in periods stored
in a separate, long-time storage. Backups older than one week
can be available, but NIT does not make any promises that they are,
and restoration from backups are subject to consulting fees,
where it typically takes 1-2 hours to restore an account.
It is required that the customer gives notice of cancellation at
least 3 months in advance of when the customer wants the service
For example, if the customer pays a 1 year advance on hosting,
and cancels immediately, the service(s) will run for another 3
months and the remaining 9 months will be refunded. Any bank
(wire) transfer fees or similar required to give the customer
a refund will be deducted from the refund.
Payments for domain services and SSL certificates will not be
refunded, as NIT also pays for these on a yearly basis. Server
solutions are often subject to at least a 12 month commitment
Use of NITs services
If NIT finds that their services have been used to abuse others, by
spamming or otherwise harassing other netizens, NIT reserves the
right to cancel the account and not make any refunds.
SERVICES ARE PROVIDED BY NIDELVEN IT ``AS IS'' AND ANY
EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL NIDELVEN IT OR ITS
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND
ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT
OF THE USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF
[Permalink] [By morphex] [Terms of service (Atom feed)] [2008 21 May 13:50 GMT+2]