Some more information about the problemsWe experienced some serious problems with SAW server today, so we moved all customers to a new, faster server. The whole move took about 6 hours.
All-in-all we handled the situation well, and were able to make good use of the downtime as we had fresh backups that could be used to setup the accounts on the new server.
Outages like this can happen when a site is running on only one server, without redundancy.. we believe the new server will provide a stable platforms for years to come though, and we're always improving our procedures to handle events like this.
So thank you very much for your patience.. you're the reason we're here. :)
[Permalink] [By morphex] [Main server (SAW) (Atom feed)] [2006 22 Jan 00:23 GMT+2]