Customer Support


Customers are always in the top spot at NIT, we value a good and thorough follow-up on our customers, before, during and after a project. Through our work methods we are certain our clients always get the optimal solutions for their needs. Below you'll find a selection of customers we have served in the past.

Featured client Winter/Spring 2010: Member net for Norges Blindeforbund (The Norwegian Association of the Blind and Partially Sighted)

We built a member-net (member intranet if you will) for the Norwegian Assocation of the Blind and Partially Sighted.  This entailed building and setting up discussion and information sharing resources.  We've had quite a bit of work for them so far, and here's what they have to say about us now:
Nidelven-IT have with time developed a good knowledge of webpages adapted for the visually impaired, and the challenges associated with this.  We experience that Nidelven-IT will stretch far to reach the goals we as a customer have set for ourselves, and have resources and capacity to work when it matters, also outside of what is seen as normal working hours.

Featured client Summer 2009: IICD

ICD is a non-profit foundation that specialises in information and communication technology (ICT) as a tool for development. IICD is active in Africa and Latin America where we bring about technical and social innovations that create and enhance development opportunities in education, governance, livelihoods, health and the environment.

And here's what they have to say about us:

I think you guys are pretty honest, the service never failed, and when is needed you react promptly, so I do not know what to say more than I think you are doing a GREAT job!

Featured client Spring 2009: Nordic Council of Ministers


We're currently hosting norden.org, where we have several servers setup for one website with a SAN solution for extra reliability.  We're also hosting a number of other sites for the NCoM. norden.org is the main website of the Nordic Council of Ministers and the Nordic Council. The Nordic Council of Ministers, formed in 1971, is the forum for Nordic governmental co-operation. The Nordic Council was formed in 1952 and is the forum for Nordic parliamentary co-operation.

Featured client Winter 2008/2009: Lions røde fjær


We again worked together with several companies to setup a website for the "Lions røde fjær aksjon" (Lions red feather action) where people could donate online, and the people collecting money from the various districts could report in.  The website also sports a nice graph on the front page to show what the target and result was.

Featured client Autumn 2008: Norges Blindeforbund (The Norwegian Association of the Blind and Partially Sighted)

'De Blindes Selvhjælpsforening' (The Self-Help Association of the Blind) was established in 1900 and was re-named "Norges Blindeforbund" in 1909. NABP is therefore Norway's oldest association of disabled people.

We worked together with several companies to "sow together" a website which provides information about eye-related disabilities.  The website is on the one hand accessible for the blind and those with poor eyesight, on the other hand it has a tasteful, standards-based design and also enables the customer to provide alternate access to content, through a Flash-based media player.

Here's what project manager Wenche Witberg from Norges Blindeforbund has to say about us:
We are satisfied with the job done by Nidelven IT, as a part of and during this project.  When needed Nidelven IT worked night and day due to another providers delay.

Featured client Summer 2008: Transportsentralen A/L

Transportsentralen A/L Oslo is the largest transport central in the Nordic region, with an annual turnover in excess of 600 mill NOK.

We worked together with Mediaworks and WOW Webdesign to provide Transportsentralen with a complete portal for their employees, members and customers.

Featured client Spring 2008: Coin3D (Kongsberg SIM)

Kongsberg SIM is a subsidiary of Kongsberg Intellifield, a company wholly owned by Kongsberg Maritime. The customer base of Kongsberg SIM covers organizations and companies within oil & gas, defence, aerospace, medicine, education, automotive, gaming, entertainment and IT.

We upgraded and further customized their self-hosted Plone site, while WOW Webdesign provided a new skin.  Another successful collaboration between Nidelven IT and WOW Webdesign.  :)

Featured client Autumn/Winter 2007: Infrae

Infrae is a software services company focused on content, asset, and document management based in Rotterdam, the Netherlands. Its customer base spans both the private and public sectors throughout Europe, plus clients in the US and Australia. The company takes a synergy-seeking approach to software development: instead of building only client-specific applications, Infrae develops open source solutions that are useful for multiple parties. Clients therefore participate in a network of knowledge, sharing expenses and trading experience. Infrae is customer-driven and collaboration-powered.
We're providing them with hosting for their website and internal services. We are proud to have such a major and important player in the Python/Zope community as a customer.

Featured client Summer 2007: EUbusiness

The EUbusiness web site is Europe's leading independent online business information service about the European Union.

Founded in Luxembourg in 1997 by Managing Director Nick Prag, the site is managed and owned by EUbusiness Ltd in the United Kingdom. Our journalists provide daily-updated news and information about EU policy, legislation, economic data and opportunities to a fast-growing membership of over 65,000 business professionals, of which more than 40,000 receive the weekly email newsletter EUbusiness Week.

We were providing them with hosting and consulting, and here's what they have to say about us:

The service received from Nidelven IT is fast and expert, particularly on Plone issues. We got a complex news and information website with real-time publishing up and running in excellent time, with features above and beyond normal requirements.
Unfortunately, due to cost concerns they have chosen to change their hosting and consulting arrangements, so we are no longer taking care of their website.

Featured client Spring 2007: Jarn

Jarn is a small, agile, expert consultant company specializing in high-quality consulting and development for the Open Source web content management system Plone.

Jarn specializes in handing the most challenging Plone-related projects — and creating simple yet robust best-of-breed solutions with security, scalability, internationalization and all the other steps done Right.
We're providing them with hosting for their website, and internal services. We are proud to have such a major and important player in the Zope/Plone community as a customer.

Featured client Winter 2006: Young Liberals of Norway

Unge Venstre (Young Liberals of Norway) is a political youth party in Norway. They recently launched a new website, using Plone to provide professional and dynamic presentation of news and political arguments. It also serves as a community portal for their 700 members.
We've provided them with web hosting, caching and consulting, and our partner Nidelven IT Consulting has developed the solution.

Featured client Autumn 2006: Huridocs

HURIDOCS is a global capacity-building network of organizations that use documentation techniques, monitoring methods, information management systems and available technologies in the defense of human rights and the prevention of abuses.
We're working (doing hosting and consulting) with Huridocs and Fast Search & Transfer ASA to setup their main website, as well as a search engine for human rights information.

Featured client Summer 2006: Nord Suvenir

Nord Suvenir is a producer and retailer of Norwegian souvenirs
We're working with (providing consulting and hosting) WOW Webdesign to provide Nord Suvenir with a new company website, as well as a webshop on the internet, nsupport.no.

Featured client Spring 2006: Brusselnieuws

Brusselnieuws is a high traffic site dedicated to providing news to users in Belgium.
We were providing them hosting and consulting services until they decided to do hosting in-house. In this setup we provided them with servers, caching and load balancing services. Here's what they have to say about us:

We were really impressed by Nidelven-IT's support. While we were a very demanding client, their support far exceeded our expectations. We highly recommend this reliable company. Danny Butaye, project manager

Featured client Winter 2005: KODA

KODA is a Danish society that administers Danish and international copyrights for composers, songwriters and music publishers, when their musical works are performed in public.

We're providing them with hosting and consulting services.

Featured client Autumn 2005: Vortel GmbH

Vortel uses next generation technology to give users control over their telecommunication. With our services and your broadband Internet connection, together we help you save big money on calls to anywhere in the world, without using a computer.

We're providing them with hosting and consulting services.

Featured client Spring/Summer 2005: WOW Medialab

WOW Medialab is a group of 7 people who provide most services within the field of communication:

  • Graphical design (Linadesign)
  • Photo (Photograph Janne Amalie Svit)
  • Text (Informatus)
  • Web design (AktivNett)
  • Filmproduction (Remedy Productions)
  • Animation (Remedy Productions)
  • Sound/music (Velody)

We're providing them with hosting and development services.

Featured client Winter 2004: Wave Technologies

Since 1990, Wave Technologies AS has been a major supplier of quality IT equipment within Northern Europe. With years of experience, many companies today turn to Wave Technologies to solve everyday problems with Storage, Servers, and Compatibility.

We assisted them in the development of their new website, which is powered by a combination of Linux, Zope and a Mac OS X backend. Here's what they have to say about us:

Development of the site was outsourced to a local Zope consultant at Nidelven IT here in Trondheim, which has done an excellent job in administering all tasks and handling all requests.

Featured Client Autumn 2004: Peeker

...Peeker was formed in December 1999. We started the band as sort of a test-project to see if we could make our way to the finals in the Norwegian Youth and Culture Exhibition, which we did. After playing on the legendary Veita scene in the Trondheim finals we went back home with lots of confidence and decided to put the pedal to the metal...

Peeker had a clear vision of what they wanted on their site, and we assisted them in the technical implementation of it. We're also hosting their site.

Featured Client Summer 2004: WOW Webdesign

WOW Webdesign offers professional web design and development solutions for small businesses within Nord- and Sør-Trøndelag (in Norway) at reasonable prices. The partnership between WOW Webdesign and Nidelven IT allows each partner to offer their customers a complete solution with website hosting and design. WOW Webdesign is a sole proprietorship located in Trondheim and was registered in May 2004.

We're working together with WOW Webdesign on web-related projects, where WOW Webdesign does design/development and we do the hosting/development part.

Here's what they have to say about us:

Since 2004, Nidelven IT and WOW Webdesign have been partners with our Company Online products.  Nidelven IT takes care of webhosting for all our customers.  Nidelven IT and Morten Petersen are in a world class when it comes to Zope and Python development.  "Anything is possible" Morten says, and in my experience this is entirely true.  Why Nidelven IT?  Personal service and reasonable prices combined with a stable company that are experts in problem solving in development.

Featured Client Spring 2004: SINTEF

The SINTEF Group lives by finding intelligent, profitable solutions for our clients - solutions based on research and development in technology, the natural sciences, medicine and the social sciences. SINTEFs vision is: Technology for a better society.

We're hosting a number of their sites and providing consulting related to these.

Featured Client Winter 2003: Audax Computer Services Limited

Audax Computer Services is a UK based IT solutions provider and training company for GNU/Linux and open source software. We deliver business and systems solutions to a client base across diverse markets including financial services, utilities, government, education and healthcare sectors. We specialise in the development of high quality thin client workstations with bootable NIC based upon the Etherboot project. Etherboot code is used in the bootable devices which is built using our stable development servers and can be configured based on user requirments. These thin client terminals can be configured to operate as a character based xterm session or a graphical X-Windows session.

Featured Client Autumn 2003: The Lockdown Project

Hip Hop Beats and loping grooves; emotive Latin-styled guitar; a taut, muscular rhythm section; fiery bursts of funked up aggression; a strong sense of melody and dynamics; the deft touch and textures of a nifty turntablist; short, sharp rasping raps with the occasional blast of singalong anthemics and a strong, collective sense of identity that's epitomised by a sussed, young frontman...

We're managing their hosting and provided some services related to the hosting and implementation of their new site. And here's what they have to say about us:

I was planning to write to you today to say just how happy we are with the hosting and service that you have provided! The site is working really well and many people have commented on how fast it is. It is fantastic that you can provide browser-access to our email accounts. This will make a really big difference to us when we are out 'on the road'.